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Hello and a big Welcome to Prospect Awards CIC

LEARNING FOR EVERYONE – EVERYWHERE

Hi and Thanks for visiting, and we hope you find what you are looking for.  In case you don’t, and you want to contact us please click HERE and the link will take you to our HelpDesk Enquiry Form and please ask your question or leave a comment there, we would love to hear from you!  

We are a small company with big ideas for learning and we aim at all times to be customer and learner focused.   We aim to respond to customer queries within 24 hours, usually by telephone, or video call or email or by responding to your enquiry ticket. 

If you are interested in working with us either as a centre, an associate or as a partner in a venture please use the HelpDesk to contact us and we will get back to you within 24 hours.

Anna, Brendan, Sarah

 

Latest news update

Hello

Customer Enquiry Form

Please use the Customer Enquiry Form Here.  It’s the best way.  it logs your query, you get an instant notification that you have submitted it and it gets auto assigned to a support team member. We will contact you within 24 Hours with a response. Simple!

Email

Email us at

helpdesk@prospectawards.org

Telephone Us

on 02879 469 404 

Write or Call in for Coffee!

at 

Prospect Awards. The Studio. 21B Garrison Road. Magherafelt. BT45 8RD. Northern Ireland.

Video Conferencing

Video Conferencing.

We use Google Hangouts, but we can also call you on FaceTime and Skype.  Google Hangouts is Google’s own Free Video Conferencing Service.  You don’t need  a GMAIL account, but it’s useful if you do.  We will send an invitation to chat at a particular time, and we will try on the fly to see if you are available.  You can also invite us to chat!

Live Chat

Live Chat with us – Little Green Pop up below.  If we are available it will say OnLine if not Offline.  You can leave us a message there or at our HelpDesk

Prospect Support Forum

Prospect Support Forum

A collaborative Learning Community for all, for community advice, guidance, and support on using Prospect Awards services and products.  

Prospect Dialogue

Prospect Dialogue

Is our and your Social Networking community focusing on the main areas of Accreditation, Community Development, and Governance with support areas for Key Roles within centres.

Business Hours

Customer Care

Hi as a Web 2.0 Business we are open all and every day.  All our products and accreditation services are accessible via our online systems.  And we will be bringing more services on-line for Learning, Community and Governance as we move forward, looking to bring you the best we can.  We also pride ourselves on being flexible to meet your needs and we would often be engaged in work with customers and learners in the evenings and at weekends. 

We encourage our partners and customers to use our web based contact systems as that gives you and us a record of the queries and questions and lets us also collaborate with our wider learning community as we reach answers to questions together.

Our usual ‘Office’ hours are Monday -Friday 9am – 5pm, but we often work beyond those times so if you need us to call you outside these times just say and we will!

We are a small company with big ideas for learning and we aim at all times to be customer and learner focused.  That means when you want to contact us we might be busy with someone else. This means that we may not be available to you as we are working with another customer on behalf of their learners. 

So if you can’t contact us immediately please accept our apologies, leave us a message and we will be back in touch very soon.  We aim to respond to customer queries within 24 hours, usually by telephone, or video call or email or by responding to your enquiry ticket. 

Anna, Brendan, Sarah

Prospect Centre for Accreditation
Prospect Centre for Community Development
Prospect Centre for Governance
Prospect Connect