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Prospect Help Desk

Welcome to our HelpDesk page and thank you for stopping by! ūüôā¬†We aim to respond to all questions within 24 hours, often by a telephone call if you leave your number. ¬†

  • If you already have a HelpDesk account, please just log in and ask your question. ¬†If you can’t recall your password then click on ‘Forgot password’ and we will send a replacement.
  • If this is your first time to the HelpDesk then please create an account by giving us your name, email and creating a password for yourself and then click ‘create account’ and you will be able to submit a ticket. ¬†
  • If you are interested in becoming an Approved Centre to offer Prospect Qualifications, Awards and Programmes then do please fill in the registration form and let us know its Centre Approval you are interested in and we will set get back to you with all the necessary details.
  • If you are already an Approved Centre and you want to get approval for another qualification or award or have a query about registration, certification, assessment or verification or anything else to do with your Approved Centre Status, please use your PLAZA Account. ¬†PLAZA is our Centre Administration and Registration¬†system and is accessed here.
  • If you just have a quick query then you can always use the on-line chat window on the bottom right of the screen.

Thanks again for stopping by and we will get back to you soon

regards

Prospect Awards Team

Frequently Asked Questions -click on the link to open ūüėČ

 

How to offer a Prospect Awards Qualifcation?

Prospect Awards offers Prospect Qualifications, Customised Courses and Endorsed Programmes. (Click on the links for information on these) You need to be an Approved Centre to offer any of our Accreditation.  To become an Approved Centre you need to go through an approval process.  To do that please go to our Customer Enquiry Form and give us some basic details and we will contact you to take the application forward. Once you have become an Approved Centre you will go through an Approval Check to offer Prospect Qualifications, Customised Courses or Endorsed Programmes.  Once you have gone through these checks you can then register and certificate learners (subject where relevant External Quality Assurance.)

What is a Community Interest Company CIC?

Why were Community Interest Companies needed? Social enterprises are an exciting and fast-growing sector. Yet some of the legal forms were originally designed for completely different types of organisation. The Government has supported the sector by creating a modern and appropriate legal vehicle and to help raise their profile. What does a community interest company do? Community interest companies (CICs) are organisations pursuing social objectives, such as environmental improvement, community development and inclusion, fair trade, support services etc. Social enterprises are playing an increasing role in regenerating disadvantaged areas, empowering local communities and delivering new, innovative services at local level, and the growing range of CICs reflect this. This response is copied from the Govt Website on CIC which is accessed HERE

Who are Prospect Awards CIC?

Prospect Awards CIC is a Community Interest Company (CIC).  A CIC  is a type of company, designed in particular for social enterprises that want to use their assets for the public good. Prospect Awards was set up by Anna, Sarah, and Brendan with Gary as an independent Chair in 2015 to provide Accreditation, Governance, Community Development and  Learning services and support for, business and communities. You can find more information about Prospect Awards at our About Us page. Why were Community Interest Companies needed? Social enterprises are an exciting and fast-growing sector. Yet some of the legal forms were originally designed for completely different types of organisation. The Government has supported the sector by creating a modern and appropriate legal vehicle and to help raise their profile. What does a community interest company do? Community interest companies (CICs) are organisations pursuing social objectives, such as environmental improvement, community development and inclusion, fair trade, support services etc. Social enterprises are playing an increasing role in regenerating disadvantaged areas, empowering local communities and delivering new, innovative services at local level, and the growing range of CICs reflect this. The Government FAQ document on Community Interest Companies can be found HERE

How to become a Prospect Awards Centre?

You must first go through a Centre Approval Process to offer prospect Qualifications, Customised Awards, or Endorsed Programmes.  You need to contact us Р the fastest way Рcomplete the Customer Enquiry Form on this page!  or email us at HelpDesk@prospectawards.org or telephone us on Р(+44) 028 7946 9404 in each case you will need to give us some basic details Рthis will include your name and email, so we can send you back some important login details to PLAZA our Centre Management Service (The next step!) We will follow up this enquiry with you by a telephone call or/and a visit so we can help to sort our any questions or queries.   You then Login-In to PLAZA and you begin the next part of your learning journey there.